TERMS OF SALE

[Last Update: August 31, 2025]

1. INTRODUCTION AND ACCEPTANCE OF THE TERMS

These Terms of Sale governs the online sale, purchase and usage by consumers (“Consumer” or “you“) of the kits, targets, modules, items and any other product (“Product”) we, Trango Sys Ltd (“Company“, “we” or “our”), offer  through our owned and operated website available at: https://www.trango-sys.com/ (“website”), and constitute a legally binding agreement between you and the Company regarding such purchase.

Please note that the online purchase of Products is limited and permitted solely for orders designated to be shipped to our shipping territories (“Territories”), as detailed in our Shipping, Returns and Refund Policy. We do not accept online orders to, nor offer the Product for purchase from addresses and locations outside the Territories. IF YOUR SHIPPING ADDRESS IS OUTSIDE THE TERRITORIES, THE ONLINE ORDER WILL NOT BE PROCESSED. PLEASE REFER TO THE COMPANY’S GLOBAL WEBSITE FOR ORDER AND INQUIRIES.

Our Privacy Policy and Shipping Returns & Refunds Policies are hereby incorporated herein, and together with these Terms and Conditions, shall be referred to as the “Terms”. Please make sure you review the Terms carefully before you place an order.

THESE TERMS CONTAIN PROVISIONS THAT WAIVE YOUR RIGHT TO A JURY TRIAL, RIGHT TO A COURT HEARING AND RIGHT TO PARTICIPATE IN A CLASS ACTION ARBITRATION AND CLASS ACTION WAIVER). YOU AGREE THAT, EXCEPT FOR CERTAIN EXEMPTIONS, DISPUTES BETWEEN US WILL BE RESOLVED BY MANDATORY BINDING ARBITRATION, AND YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS-ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. YOU HAVE THE RIGHT TO OPT-OUT AS DETAILED IN THE ARBITRATION SECTION BELOW.

ACCEPTANCE OF THE TERMS: BY PLACING AN ORDER THROUGH THE WEBSITE, YOU HEREBY CONFIRM THAT YOU HAVE READ AND UNDERSTOOD THE TERMS AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO ANY OR ALL OF THESE TERMS, PLEASE DO NOT PLACE AN ORDER.

2. CONTACT INFORMATION

Trango Sys Ltd

Phone number: +1 678 751 8072

Email address:  [email protected]

If you have any questions, complaints or comments regarding these Terms, your orders or the Product, please contact our customer support as details above or through our designated Contact Us form available HERE.

We will endeavor to respond to your request as soon as we receive it. However, the time-frames for responding to your inquiry may vary depending on certain factors, including (but not limited to) their nature and complexity or if any additional information is needed.

3. ELIGIBILITY AND AGE LIMITATION

YOU MUST BE AT LEAST 18 YEARS OLD TO PURCHASE AND USE THE PRODUCT. By placing an order, you represent and warrant that you are at least 18 years old and you are of legal competence to enter these Terms, and to take binding legal actions in accordance with applicable laws; and you are not prevented, by any applicable law or otherwise, from entering into these Terms.

4. AMENDMENTS

We reserve the right to periodically amend or revise the Terms, at our sole discretion; such changes will be effective immediately upon the display of the revised Terms on the website. The last revision date will be reflected in the “Last Updated” heading. In the event of a material change that may affect your current order and subject to applicable laws, we will make our best efforts to provide notice.

5. CREATING AN ACCOUNT & PLACING AN ORDER
   • When placing an order, you may decide to either check out as a Guest or create an Account. If you check out as a Guest, the information you provide will not be stored by us, for the exception of your Name and Email Address to facilitate order-related communication. However, if checked out as Guest, you will not be able to access your order details and information online. If you create an Account, the information you provide through the registration process and at check-out, such as your full name, shipping and billing address, and any additional information as required for the payment, will be collected and stored by us in accordance with our Privacy Policy.
   • The Customer is fully responsible for keeping their credentials and account information confidential and shall not share them with any third parties. The Customer agrees to immediately notify us of any disclosure or unauthorized use or breach of security of their account information, if they become aware of such.
   • Trango guarantees that it will not share or sell Customer’s details or any information the Customer provides as part of the Order and Purchase process to any third parties, external mailing lists, etc. For more details, see our Privacy Policy.
   • You hereby state and warrant that any information provided by you while placing an order is accurate and complete. You bear sole responsibility for the accuracy of the information provided. Any inaccuracies, including those that prevent us from fulfilling your order, shall be entirely at your risk and expense.
   • Order acceptance, fulfillment and delivery is subject to: (i) our ability to process and charge your payment; (ii) availability of the Product. We may refuse to accept orders and cancel orders that were accepted if: (a) we become aware that the price listed in the Product description or at checkout was inaccurate. In such case we will send you a corresponding notification to resolve the issue; (ii) the information you provided through your order placement was inaccurate, for any reason; (iii) your order or use of our website was in breach, or suspected breach, of these Terms; or (iv) if we have reasonable grounds to believe your order is fraudulent or in breach of, or may cause us to be in breach of, applicable laws.
   • In addition, you warrant that you will not use the Product for any illegal purposes or in breach of any applicable law. We reserve the right to, in our sole discretion, limit or cancel quantities purchased. These restrictions may include orders placed by or under the same payment method, or orders that use the same billing or shipping address.
   • Your order will be fulfilled only once we have sent an email confirmation with respect to the receipt of your order and payment. If we cannot accept your order or if we decide to cancel it following the receipt of an email confirmation, we will contact you to explain the issue, and any payment already charged will be refunded in accordance with these Terms.

6. SHIPPING, CANCELLATION, RETURNS AND REFUND
   • Prior to the order placement all applicable costs of delivery will be displayed to you through the checkout page. We may offer several delivery methods, each has a different timeframe and cost; therefore, the cost of delivery may vary depending on the delivery option you choose (without any warranty we will offer several options).
   • Shipping and delivery shall be as detailed in our Shipping Returns & Refunds Policy. We will do our best to keep you up-to-date and ensure you can track your delivery progress and latest estimated delivery date. Note we are not responsible for delays outside our control. If the Product delivery is delayed by an event outside our control, we will contact you as soon as possible to let you know and we will take steps to minimize the effect of the delay. Provided we do this, we will not be liable for delays caused by such events, but if there is a risk of substantial delay of more than 30 days from the latest estimated delivery date, you may contact us to receive a refund for a Product that has been paid for but has not been received.
   • If, despite our reasonable efforts, we are unable to contact you or successfully re-arrange delivery due to circumstances attributable to you, including, without limitation, your failure to provide accurate address or contact details, we reserve the right to cancel your order. In such cases, you may be required to reimburse us for any delivery costs incurred. We shall not be liable for any delay in delivery or failure to deliver the Product resulting from incorrect information supplied by you, or your failure to respond to communications from us or our designated delivery service providers.
   • Our Shipping Returns & Refunds Policy sets forth and governs all your options with respect to order cancellation, returns and refunds.

7. PRICES, PAYMENT AND PRODUCT DESCRIPTION
   • The Products’ price (including, where applicable, VAT and shipping costs) shall be as displayed on this website (product pages and at the time you place your order). All featured prices are subject to change at any time, subject to our sole discretion, without notice; however, price changes will not affect an order placed and confirmed prior to the effective date of any such change. In the event a price shown on the website is incorrect, we will not be obliged to provide the relevant Product to you at that price and will give you the option of confirming your order at the correct price or cancelling your order, in which case we will refund any payments charged in respect of such cancelled order in accordance with these Terms.
   • Except as required by law, all prices do not include any applicable taxes, and you are responsible for any customs and import taxes that may apply. We assume no responsibility for any legal charges that might apply as a result of changing applicable laws, including any local or state laws.
   • The strike-through or listed price shown for any Product may reflect: (i) a price at which the same or a substantially similar Product was previously offered by us in-store or online, whether recently or during a prior season or year; or (ii) the prevailing market value of a comparable item. Such prices are provided for informational purposes only and do not necessarily indicate a prevailing or former price in any specific location or on any particular date. We reserve the right, at our sole discretion, to offer the same Product at different prices across various channels, media, geographic regions, or points in time, without prior notice.
   • During the checkout process, you will be asked to enter your payment details. By submitting such details, you confirm that the payment method being used is yours, or that you are duly authorized to use it. All fields indicated as compulsory must be completed to proceed with the purchase. We use a third-party service provider to process payments (“Third Party Processor”). You acknowledge and agree that we are not responsible for any acts, omissions, delays, or errors caused by the Third-Party Processor, including but not limited to transaction failures or unauthorized charges. We disclaim all liability arising from the payment process to the fullest extent permitted by applicable law. We will, however, make our best efforts to assist in resolving any issues you may encounter with the Third Party Processor in connection with your transaction.
   • While we strive to ensure that the images and descriptions of Products on our website are accurate and up-to-date, there may occasionally be errors, inaccuracies, or incomplete information. The images and photographs displayed on our website are provided solely forillustrative and demonstrative purposes. Such images and photographs may not accurately represent or depict the actual appearance, features, or condition of the products, services, or subject matter as they exist in reality.
   • We reserve the right to change any information or update information at any time without prior notice. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. Please contact our customer support for clarification and assistance.
   • We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. Any offer for any product or service made on this site is void where prohibited.
     We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

8. PROMOTIONAL OFFERS
   • We may offer from time to time, to the general public, specific Consumers or other individuals, promotional offers related to our Product, including discounts, free trial, promotional codes, coupons, gift-cards, etc. (“Promotional Offers”). Note it is your sole responsibility to enter a promo code, where applicable, at checkout. In addition to these Terms and Conditions, all Promotional Offers are further subject to the terms as describe under the applicable Promotional Offer as well as, where applicable, to the third-party issuer (e.g., of a gift card), policies and terms, including with regards to redemption, expiration, etc.
   • If we provide you with a unique Promotional Offer that is personal, you may not assign it to any third party. If we believe there is or has been misuse of a Promotional Offer in any way, we may cancel such Promotional Offer and suspend or close your Account, without providing notice.
   • To the fullest extent permitted by law, and without derogating from any of the Company’s disclaimers herein, the Company reserves the right to modify, suspend or terminate any Promotional Offer or any of its terms, at any time and for any or no reason. It is hereby clarified that the Company provides no representations with respect to any benefit or value the Promotional Offer may or may not provide.
   • Unless otherwise explicitly stated, only one Promotional Offer can be applied per order. Promotional Offers are non-refundable, cannot be replaced or returned for a cash refund.

9. WEBSITE’S CONTENT & INTELLECTUAL PROPERTY
   • Our website further provides comprehensive information regarding our Product and its use, and may include additional related content, including, but not limited to, images, texts, logos, button icons, links, other specialized content, documentation, data, and related graphics and other features (collectively, the “Content”). To the maximum extent permitted by applicable laws, we disclaim any responsibility for any decision or action taken based on the Content provided in this website, all of which are provided “as-is”. Without derogating from the generality of the above.
   • The website, Product, Product descriptions, and all Content available herein, including Company’s or Product’s name, tradenames, logo, trademarks and domain names (“Company Property”) is owned by the Company and provided to you for your personal and non-commercial use, all subject to the Terms herein. Except as provided herein, no right, title or interest shall be licensed to you, and we reserve any and all rights, title and ownership of the Company Property.

10. USERS GENERATED CONTENT
    • Customers might be able to submit certain content regarding our Products and its use of our Product, either when they wish to receive customer support, or when providing feedback and reviews, including, among other images, texts, etc. (“Customer Content“). If you provide such Customer Content, you hereby represent and warrant that you have all the rights, power and authority necessary to submit any such Customer Content, and such will not: (i) violate any applicable law; (ii) contain any unlawful content including but not limited to hateful content, content that might encourage or suggest violence, terrorism, racism, defamatory, libelous, adult and pornography content, alcohol-related or illegal drugs content; (iii) contain any content which is copyrighted, protected by trade secret or may infringe third party intellectual property or content which may infringes the right to privacy or create a risk to an individual’s safety or health; or (iv) promotional content.
    • Further, by submitting the Customer Content, you grant us a worldwide, non-exclusive, royalty-free, transferable license (with right to sub-license) to view, use, display, reproduce, distribute, prepare derivative works of and make available to the public any part of the Customer Content including without limitation for promoting our Products and other services, in any media formats, provided however that we will not use the Customer Content in a manner that can identify you without obtaining your prior written approval. We have the sole and absolute right and discretion to decide whether to publish any Customer Content and we may, without prior notice, monitor, censor, edit, remove, delete, any Customer Content, at any time and for any or no reason. Notwithstanding the above, we have no responsibility and liability with respect to Customer Content, which you may find inaccurate, offensive, indecent, or objectionable.

11. RESTRICTIONS OF USE
    • You agree to only use the website, Content and place an order, as set forth in these Terms and according to applicable laws and regulations. You hereby acknowledge that you are solely responsible for any of your actions which could reasonably be construed as a breach, or which may result in breach of these Terms or applicable laws. We reserve the right to investigate any breach or alleged breach of these Terms, to prevent you from using our website or placing an order, if we believe that you have breached these Terms and if we reasonably determine that it is necessary, to report such breach to the relevant law enforcement authorities. You may not use the website in a way that would disrupt the use of the website for other users. We reserve the right to limit your use of the website for any reason, at our sole discretion, including restricting your access to your Account.
    • You hereby further agree that you will not, directly or indirectly: (i) make any copies of, modify, adapt, disassemble, translate, decompile, reverse engineer, create derivative works, circumvent, hack or gain unauthorized access to the Content, website or its systems and networks; (ii) sublicense, resell, rent, lease, assign, transfer any right, share, broadcast or otherwise commercially exploit or make the website or Content available to any third party, or any portion thereof; (iii) use the website or Content in any fraudulent or unlawful manner; (iv) assert any proprietary rights in or to the website or Content; (v) remove, obscure or alter any notices of proprietary rights, disclaimers or warnings that appear in the website; (vi) use, access or attempt to access the website via automated means; (vii) use the Company Property, except as explicitly permitted herein, without our prior written consent; or (viii) extract, collect or store personal data of other users without such users’ express consent. ANY USE OF THE WEBSITE OR CONTENT IN A MANNER WHICH IS NOT SPECIFICALLY PERMITTED UNDER THESE TERMS IS STRICTLY PROHIBITED.

12. PRIVACY

We are committed to protecting the privacy of our Consumers and website users. Please review our Privacy Policy to learn more regarding our privacy practices.

13. DISCLAIMER OF WARRANTIES

EXCEPT AS PROVIDED HEREIN, AND TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND REGRADING THE PLACEMENT OF ORDERS, OUR WEBSITE AND CONTENT, INCLUDING, BUT NOT LIMITED TO ANY WARRANTIES AND CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WHETHER EXPRESS OR IMPLIED, WHICH ARE PROVIDED “AS-IS” AND ON AN “AS AVAILABLE” BASIS. YOUR USE OF THE WEBSITE AND YOUR RELIANCE ON ANY OF THE INFORMATION OR CONTENT PROVIDED THEREIN SHOULD BE DONE SOLELY AT YOUR OWN RISK. THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE WILL NOT BE RESPONSIBLE FOR ANY DAMAGES OR CONSEQUENCES WHICH MAY OCCUR (TO YOU OR A THIRD PARTY) AS A RESULT OF YOUR USE OF THE WEBSITE AND PLACEMENT OF ORDERS. WE MAKE NO WARRANTY THAT THE WEBSITE WILL BE AVAILABLE ON A CONTINUOUS BASIS. WE MAKE NO WARRANTY THAT WE WILL CORRECT ANY ERRORS, DEFECTS OR OMISSIONS ON THE WEBSITE.

14. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY (INCLUDING, WITHOUT LIMITATION, ITS AFFILIATES AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS, COLLECTIVELY: “COMPANY GROUP”), SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES OR DAMAGES FOR LOST PROFITS, INTERRUPTION, LOSS OF DATA, LOSS OF GOODWILL, WORK STOPPAGE, DEVICE FAILURE, OR MALFUNCTION, OR DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE WEBSITE OR PLACING AN ORDER, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. FURTHERMORE, WE WILL NOT BE LIABLE OR RESPONSIBLE FOR ANY FAILURE TO PERFORM, OR DELAY IN PERFORMANCE OF, ANY OF OUR OBLIGATIONS HEREIN THAT IS CAUSED BY AN EVENT OUTSIDE OUR CONTROL (WHICH MEANS ANY ACT OR EVENT BEYOND OUR REASONABLE CONTROL). IN NO EVENT SHALL THE COMPANY GROUP’S AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS, TO THE FULLEST EXTENT POSSIBLE UNDER APPLICABLE LAW, EXCEED THE PAYMENT CHARGED FOR THE ORDER WHICH US THE SUBJECT OF YOUR CLAIM. THIS LIMITATION OF LIABILITY DOES NOT AFFECT COMPANY’S LIABILITY FOR THE PRODUCT AND ITS USE, INCLUDING PERSONAL INJURY OR ANY OTHER LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NOTICE OF ANY CLAIM OR DISPUTE MUST BE PROVIDED TO COMPANY WITHIN ONE YEAR OF ITS ACCRUAL OR IT IS FOREVER WAIVED. YOUR JURISDICTION MAY NOT ALLOW THE LIMITATION OF LIABILITY IN CONTRACTS WITH CONSUMERS, SO SOME OR ALL OF THESE LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU.

15. INDEMNIFICATION

You agree to defend, indemnify and hold harmless the Company Group from any third party claims, damages, liabilities, costs, and expenses (including reasonable attorney’s fees) arising from: (i) your use of the website, Content Account or any order placement, in a way that does not comply with these Terms or applicable laws including any negligence or wrongful act on your part; or (ii) your abuse or infringement of third party rights.

16. CHANGES TO THE WEBSITE OR CONTENT & ACCOUNT DELETION
    • You may request us to close and delete your Account at any time, by contacting us through our Contact Us form available HERE. Once your Account is deleted, you will not be able to recover it and if you wish to place an order, you will need to either check out as a guest or create a new Account. We therefore recommend that you not delete your Account if you believe that you will want to place an order again in the future.
    • We may change, modify, suspend, or discontinue any aspect of the website and Content at any time without notice to you and without any liability to you whatsoever in connection therewith, including to cease our offering to place orders.

17. DISPUTE RESOLUTION BY BINDING ARBITRATION

PLEASE READ THIS ARBITRATION PROVISION CAREFULLY TO UNDERSTAND YOUR
RIGHTS. EXCEPT WHERE PROHIBITED BY LAW, YOU AGREE THAT ANY CLAIM THAT YOU MAY
HAVE IN THE FUTURE MUST BE RESOLVED THROUGH FINAL AND BINDING CONFIDENTIAL
ARBITRATION. YOU ACKNOWLEDGE AND AGREE THAT YOU ARE WAIVING THE RIGHT TO A TRIAL BY JURY. THE RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT, SUCH AS DISCOVERY OR
THE RIGHT TO APPEAL, MAY BE MORE LIMITED OR MAY NOT EXIST. YOU AGREE THAT YOU MAY ONLY BRING A CLAIM IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF (LEAD OR OTHERWISE) OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. YOU AND THE COMPANY, AND EACH OF ITS RESPECTIVE AGENTS, CORPORATE, PARENTS, SUBSIDIARIES, AFFILIATES, PREDECESSORS IN INTEREST, SUCCESSORS, AND ASSIGNS, AGREE TO ARBITRATION (EXCEPT FOR MATTERS THAT MAY BE TAKEN TO SMALL CLAIMS COURT), AS THE EXCLUSIVE FORM OF DISPUTE RESOLUTION EXCEPT AS PROVIDED FOR BELOW, FOR ALL DISPUTES AND CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT, THE SERVICE, OR THE PRIVACY POLICY, UNLESS YOU ARE LOCATED IN A JURISDICTION THAT PROHIBITS THE EXCLUSIVE USE OF ARBITRATION FOR DISPUTE RESOLUTION. A PARTY WHICH INTENDS TO SEEK ARBITRATION MUST FIRST SEND TO THE OTHER A WRITTEN NOTICE OF INTENT TO ARBITRATE (“NOTICE“). THE NOTICE SHALL (I) DESCRIBE THE BASIS AND NATURE OF THE CLAIM OR DISPUTE; AND (II) SET THE SPECIFIC RELIEF SOUGHT (“DEMAND“). IF YOU AND THE COMPANY DO NOT REACH AN AGREEMENT TO RESOLVE THE CLAIM WITHIN 30 DAYS AFTER THE NOTICE IS RECEIVED, THEN YOU OR WE MAY COMMENCE AN ARBITRATION PROCEEDING AS SET FORTH BELOW OR FILE AN INDIVIDUAL CLAIM IN SMALL CLAIMS COURT. THE AMERICAN ARBITRATION ASSOCIATION (“AAA“) WILL EXCLUSIVELY ADMINISTER.THE ARBITRATION IN ACCORDANCE WITH ITS COMMERCIAL ARBITRATION RULES AND THE SUPPLEMENTARY PROCEDURES FOR CONSUMER RELATED DISPUTES (“RULES“), AS MODIFIED BY THESE TERMS. THE ARBITRATION SHALL BE CONDUCTED EXCLUSIVELY IN ENGLISH.

If the AAA is found not to apply to any issue that arises under this section or the enforcement of the Arbitration Agreement, then that issue shall be resolved under the laws of the State of California

18. MISCELLANEOUS

These Terms constitute the entire understanding between the parties with respect to the
use of the website and Content, including placement of orders through the website and fulfillment of such orders. If any provision of these Terms is held to be unenforceable, such provision shall be reformed only to the extent necessary to make it enforceable and such decision shall not affect the enforceability of such provision under other circumstances, or of the remaining provisions hereof under any circumstances. Failure by the Company to enforce any rights or to take any action against you in the event of any breach hereunder shall not be deemed as a waiver of such rights or of subsequent actions in the event of future breaches. These Terms and any right granted herein may not be assigned by you without the prior written consent of the Company. The Company may assign its rights and obligations set forth herein at any time, at its sole discretion. Company shall not be liable to Consumers for any failure, delay or interruption in the performance of any of the terms or conditions contained in this Terms due to causes entirely beyond the control of the Company, including, without limiting the generality of the foregoing, strikes, boycotts, labor disputes, embargoes, acts of God, acts of public enemy, acts of governmental authority, floods and riots or rebellion.